Creative thinking has always been one of the main aspects in the successful implementation of any business strategy. In the prospect of business growth and development, it is necessary to establish an effective decision-making approach, which will help to outline the company"s strengths and decrease the negative impact of weaknesses (Ben-Hur, Kinley, & Jonsen, 2012). Six thinking hats is a powerful technique of decision-making process introduced by a famous expert in the sphere of creative thinking - Edward de Bono. This technique was introduced in order to help in the process of solving problems. Six thinking hats have no limits of implementation as long as it is applicable to any chosen sphere of human activity. The main concept of the technique states that it is a mandatory condition to "wear only one hat" in the process of looking for the solution to the problem. The author of the technique used this metaphor in order to attract attention of the target audience to the specific nature of the problem. It is necessary to look at the technique from the inside and criticize its content in order to understand the mechanism of its application (Dodd, 2004). However, the main idea is to look at the problem from different perspectives, which can outline new objectives of the decision-making process and analysis of the situation.
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There are six colors according to the concept of Edward de Bono including white, red, black, yellow, green and blue hats. The author of the technique assumes that every hat has its own behavioral pattern and specific thinking towards elimination of the problem (Karbalaei, 2012). The White hat has a concept of considering available data including both current and historical aspects of the case. The White hat helps to see the gaps in knowledge and information about the problem, which should be filled in to find the solution to the problem. The Red hat is a technique, which will help to see the roots of the problem with the help of emotions and intuition. It focuses on the understanding of human behavior and responses to different events, which have a relation to the problem. Mainly, intuition and emotional response become two determinants of the final decision. The Black hat considers taking into account the negative sides of the case. It focuses on the weaknesses, which should become the target of the plan of actions. It is important to take into account the weaknesses in order to counter them and reduce their negative influence on the process of problem"s elimination (Taie & El kamel, 2013). It is essential to "wear a black hat" as long as it helps to switch from the positive thinking and see omissions of the case. This technique helps to prepare for facing problems on the way to success and develop an appropriate plan of actions helping to avoid difficulties. It can be useful for many people who tend to see only positive sides of the situation trying to avoid drawbacks. The Yellow hat, in its turn, has the opposite approach towards the investigation of the case. It is a positive thinking technique helping to keep activity at the same level despite the negative factors circling around the case. It can be necessary when the situation faces numerous difficulties and obstacles. This hat helps to keep on performing with the same intensity in terms of problems circling around the situation. The Green hat is a creative approach, which encourages to apply the diversity of creative ideas and techniques. In the prospect of this approach, creative thinking focuses on the criticism of ideas under the influence of different factors. It helps to establish an appropriate plan of actions, which will emphasize the strengths of the case and reduce the weaknesses preventing from achieving success. The Green hat can take into account the most ridiculous ideas, which can bring the situation to the new level of prosperity. The Blue hat is the last element of the six thinking hats. It encourages to control processes. This approach integrates itself with the other hats as long as it helps to evaluate problems according to the processes and apply an appropriate technique to improve the process. Some processes may require using the Black hat, while others need thinking from the perspective of the Green hat. The main aim of the technique is to take into account different points of view regarding the problem.
Six thinking hats help to see the effect of decisions and apply an appropriate technique to establish a plan of actions, which will allow to fix or improve the course of the situation. In addition, this approach helps to apply opposite behavioral patterns for those who tend not to see the gaps and other missing points in the case (Thompson, 2011). The intention of the author of the technique is clear - avoidance of mistakes and improvement of thinking processes aimed to understand peculiarities of any case. In general, this technique is an extension of the common thinking measures, which help to create a systematic decision-making plan of actions. Six thinking hats help to see the depths of any situation and apply an appropriate technique, which will be the most useful way to achieve success.
Critique
Six thinking hats is an approach, which provides anyone with the ability to see the situation from different perspective. It is an approach, which has patterns for anyone. In general, in order to see the problem it is necessary to apply an opposite behavioral pattern different from the current one. Six thinking hats help to gain experience and switch to the appropriate thinking style according to the situation. It may seem that Edward de Bono"s technique limits thinking processes to the form of six approaches. However, it is impossible to reach the limit as long as there is an option to combine different approaches and make a systematic thinking plan evaluating situation"s peculiarities. Regardless of the situation"s characteristics, it is possible to find a specific decision, which will enhance the decision-making process of the case.
Another point, which is worth criticizing is the time required to apply an appropriate thinking pattern. For example, it can become a challenge to apply or combine several approaches at the meeting in the company. The new technique can be time-consuming in the view of lacking experience at the moment of an urgent application of any of the approaches. It can be a required to try this technique before implementing it into the working process. It can also become a challenge for other participants to work in terms of new behavioral patterns and thinking processes. Regardless of the company"s experience, facing new approaches can become challenging and time-consuming. However, it is possible to take an opposite sphere of human activity as an example. Teaching is a sphere of life, which can help business attain valuable peculiarities. Teachers successfully apply six thinking hats in their everyday routine. Their activity is full of different approaches towards educational processes. As long as children represent the diversity of behavioral patterns, six thinking hats help to build an effective learning process according to the needs of every child. Entrepreneurs could benefit from applying the same approach to a business sphere. It is possible to take into account teachers" experience of using six thinking hats and apply it with the same creativity within the workplace.
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Six thinking hats is a technique applicable to different spheres of human activity. It has the diversity of advantages, which make this technique useful and beneficial in the performance of any case. It helps to improve any service, see the roots of the problem of any situation and find the key to the case with several options. It helps to see advantages and disadvantages of every decision. People with different approaches towards thinking and decision-making, can benefit from this technique.
Personal Application
Six thinking hats can help anyone create a new approach towards the perception of life with all its difficulties and obstacles. My personal perspective on the discussed technique is that it helps to switch from common behavioral patterns to updated thinking patterns, which result in the improvement of personal activity. Education is a perfect training platform of six thinking hats. As long as business environment requires quick responses to both external and internal threats, it is necessary to start preparation processes as soon as possible. I believe that six thinking hats are present in any human activity. Studying is also a stage of human development, which requires application of different behavioral patterns. As soon as I learned about six thinking hats technique, I realized that I had used some "hats" in my daily routine. However, I was not aware that it belonged to the technique proposed by Edward de Bono. For example, I used to apply the approach of the red hat whenever I faced a difficult situation. However, it is not the most useful approach, which can bring meaningful results or improve knowledge. I believe that studying can become a transition between the application of the technique to education and the implementation of six thinking hats in business. If I start my business from making six thinking hats a core of the development, other employees will be able to establish the same thinking approach from the beginning of the company"s performance. Moreover, this approach can help to create a flexible behavioral pattern, which will accommodate to the terms and conditions of any situation. Six thinking hats can become a valuable element which helps to emphasize competitive advantages and transform the weaknesses into the strengths. I believe that the company"s performance is a reflection of thinking and decision-making processes of the entrepreneur. If it is possible to encourage other employees to apply the same thinking pattern, it will become a natural booster of the success achievement. Studying, social life, community activity and other segments of everyday life can become transitional links towards the implementation of six thinking hats in business.
In conclusion, it is necessary to point out that there is the diversity of thinking patterns. Individuals should take into account different approaches in order to find the most beneficial behavioral pattern. However, six thinking hats can become a key aspect in the development of any company. It combines six approaches towards thinking opposite to each other"s concepts. It is possible to select an appropriate hat, which will increase the influence of strengths and will help to see weaknesses, which should be eliminated.
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